Customer Testimonials

Customer Testimonials

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DealerRater Jul 6, 2026

Everyone from sales to finance and extended warranty and the service department are top notch and very knowledgeable. Would recommend Tanner to anyone.

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DealerRater Jun 30, 2026

Friendly and knowledgeable on any vehicle we looked at. Easy to work with when purchasing. Honesty greatly appreciated.

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DealerRater Jun 29, 2026

Tanner NISSAN always goes above and beyond on service on our Nissan vehicles. 10/10 recommend!

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DealerRater Jun 25, 2026

Good service and on time. Acurrate cost estimates. Waiting area has coffee abd some snacks. Good place for all services

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DealerRater Jun 22, 2026

I was very pleased with everyone who helped me at this car dealership. Thank you.

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DealerRater Jun 21, 2026

The business transaction was handled very efficiently, and I got my new license plates within just a few days after purchase

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DealerRater Jun 20, 2026

Jeff Obrycki was excellent to work with on the purchase of my new Nissan Rogue. He was very thorough in discussing the options of the vehicle and pluses and minuses. He is very knowledgeable. I am a past customer of his of two previous vehicles with very positive results. The gentleman that worked with my daughter that set up the car screen with her I-phone was simply outstanding with the new technology. Excellent service at this location. The people that work here are outstanding. Thank you. Sincerely, Bob Busch

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DealerRater Jun 19, 2026

Shannon and Todd were amazing to work with. They listened to what our needs were and did not provide any of the high-pressure sales tactic that we were used to. I would definitely recommend them to anyone looking to buy a vehicle.

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DealerRater Jun 19, 2026

We were very pleased with everyone who helped us at this car dealership. Thank you.

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DealerRater Jun 18, 2026

Great vehicle and customer service! I trust Tanner Nissan, they always treat me with respect and good advice.

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DealerRater Jun 17, 2026

Easy to schedule service. Customer service desk communicated throughout. Completed as promised and with quality

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DealerRater Jun 13, 2026

Professional and provide realistic estimates for costs and schedule. Easy to work with. Dealership coupons help too.

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DealerRater Jun 11, 2026

Diligent in assuring my warranty covered my needed repairs and completed them within a reasonable time frame. Very friendly and great communication.

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DealerRater Jun 7, 2026

We have always had good friendly service at Tanner's. I was told by another garage I needed to have my drive shaft replaced and it would cost $4000+. I took it to Tanner to verify what I was told and found out there was no need for a replacement, just an adjustment. Thank you Tanner.

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DealerRater Jun 3, 2026

Easy appointment, quick service, communicated with me on extra needs, gave me an inspection report!

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DealerRater Jun 1, 2026

These guys were on top of my Repair all the way! They noticed a part missing on the underside of my vehicle! This has been overlooked entirely by another dealership

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DealerRater May 30, 2026

Pleasant to do business with! Thorough when explaining the many, many computer commands and buttons to push! My opinion, too many!

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DealerRater May 30, 2026

Tanner Nissan is always very accommodating in scheduling. They keep me informed during the process.

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DealerRater May 29, 2026

They were helpful and easy to work with. Made me comfortable with my buying experience.

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DealerRater May 28, 2026

This is my rating for the Service Center Department only! The Service Center rating for me was 5 Star because they listened to a major issue I personally had with the Sales Department at the same Tanner Nissan located as part of the Tanner Nissan Service Center owned by Tanner Nissan. The Service Department corrected a major mistake the Sales Department created by promising me a 2nd key FOB but then failed to deliver my promised key FOB. Because of the correction of the mistake and the exceptionally good service by the Service Department I highly recommend the Service Department and ... Read More

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DealerRater May 21, 2026

THEY HAVE ALWAYS TAKEN AMAZING CARE OF MY FAMILY AND MY VEHICLES! BEST NISSAN DEALER IN MINNESOTA!

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DealerRater May 11, 2026

I always have a great experience when I go to tanner nissan. Everyone is always friendly and willing to help no matter how big or small.

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DealerRater May 11, 2026

This was our second purchase from Tanner because Shannon goes above and beyond to help and find what we need. We really appreciate Shannon and everyone involved, Tanner has great customer service!

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DealerRater May 11, 2026

Aaron and Tanner Nissan were very helpful in getting me the new car that I needed and made the buying process very easy!

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DealerRater May 4, 2026

Shannon and Jason are great. I had a wonderful car buying experience. They took care of everything.

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DealerRater May 1, 2026

I have been buying and/or leasing Nissan Cars from Tanner for over 25 years. They build great cars. In addition to terrific cars, they are very helpful and their service is terrific.

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DealerRater Apr 28, 2026

Everyone there is so nice to work with, especially Dale. He was so very busy and yet he gave us all the time we needed.

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DealerRater Apr 28, 2026

Absolutely one of the BEST customer service experiences I have ever had when buying a vehicle. Professional, compassionate, flexible, knowledgeable, and respectful. I have shared my experience with whoever will listen. Todd and his coworkers are amazing!!

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DealerRater Apr 19, 2026

Garyck answered all questions and very nice to work with. the work done was on time.

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DealerRater Apr 8, 2026

Tanner Nissan has some of the best client services I’ve experienced at a dealership. I feel like they genuinely want me to leave having a pleasant experience & I feel valued as a customer.

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DealerRater Mar 12, 2026

Everyone we delt with were excellent people and beyond friendly. They were even great with our kids. They set up a little area for my daughter (age 8) to watch videos on her tablet and the guys took turns playing with my son (age 2), while my wife and I took care of the paperwork. Our next purchase will be from Tanner.

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DealerRater Mar 8, 2026

Super nice and keeps you updated what’s going on. Make sure you are comfortable

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DealerRater Mar 6, 2026

Shane, Todd and even Jeremy are cool beans. I got what i needed and wanted.

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DealerRater Mar 4, 2026

Working with Todd Swedberg was easy and pleasant. He was very knowledgeable, helpful and efficient.

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DealerRater Mar 1, 2026

Always great service. Garyck always remembers me by name and gets me in when I call.

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DealerRater Feb 20, 2026

Excellent and the people are so friendly . Always do a wonderful job and done on time they tell you.

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DealerRater Feb 18, 2026

Have always had great service at Tanner. They are easy to get into and always keep me informed of how the work is going.

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DealerRater Feb 16, 2026

Service desk person was very nice and attentive, he kept me informed about what they were doing with my Nissan. Kindness matters a lot! Thank you!

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DealerRater Feb 10, 2026

So friendly!! Personable, helpful! Great review of the vehicle controls, etc. And feel well taken care of!

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DealerRater Jan 26, 2026

Great service, and they deliver me to work. Informative and friendly! The very best! Thank you

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DealerRater Jan 19, 2026

My experience with Tanner Nissan was great! Todd reached out to see if I was ready for a new car. I thought that sounded good! Everything went really fast and smooth and I'm very satisfied.

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DealerRater Jan 2, 2026

The experience, was once again, very nice and professional, and was done right on time, Thanks. Dick

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DealerRater Dec 30, 2025

Our best vehicle purchasing experience to date! I would highly recommend Tanner Motors, Shannon and Chad. We will return for future purchases!

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DealerRater Dec 30, 2025

This is the 4th vehicle we've purchased from Todd. He is an amazing salesperson: honest, diligent, down-to-earth, with supreme customer service skills! He takes the time and effort to make sure we're happy with our purchase, covering all the many details in buying a new vehicle. I've recommended him to all my friends and family.

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DealerRater Dec 20, 2025

Excellent service and courtesy from staff. Been Nissan users for years. Always have been very happy.

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DealerRater Dec 19, 2025

Staff is very knowledgeable and friendly. The waiting area is very clean and the beverages are great.

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DealerRater Dec 19, 2025

The Brainerd Nissan Service Center is Awesome! They are timely, courteous, and professional. I appreciate the time they spend with me after each service that I receive to go over everything that was done.

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DealerRater Dec 18, 2025

Staff is very friendly & explained the work to be done on my vehicle. Once the work was completed it was reviewed with me, which I appreciate.

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DealerRater Dec 16, 2025

Tanner does a great job with my vehicle. I’ve always received great service and friendly employees.

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DealerRater Dec 15, 2025

Your customer service is excellent. We like coming in there for service. Thank you for the coffee and breakfast bar.

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DealerRater Dec 12, 2025

They were very Efficient and knowledgeable. Very timely service. Appointment made within a day of contact.

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DealerRater Dec 12, 2025

Very fast, picked up my car and delivered it back to me and answered all of my questions without hesitation.

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DealerRater Dec 10, 2025

Service was prompt and courteous. They informed me on the progress of my vehicle. and wait time.

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DealerRater Dec 1, 2025

Tanner does a great job on your vehicle. I’ve always received great service and friendly employees. .

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DealerRater Dec 1, 2025

This was the 9th vehicle we have purchased from Todd at Tanner, We keep coming back as he truly cares about his customers, and makes sure we get the service we deserve!

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DealerRater Nov 30, 2025

I thought my appt. was at 1:00 and when I showed up, found out it was at 11:00. They managed to get me in at 1:00 and I was out by 2:00. They are the best.

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DealerRater Nov 28, 2025

I needed an oil change that day and they got me on for service right away. It was awesome!

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DealerRater Nov 26, 2025

They treated me like a customer should be treated. The experience was seamless. Would do it again.

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DealerRater Nov 21, 2025

Was supposed to be a free tire rotation and they did not honor the coupon.

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DealerRater Nov 20, 2025

Easy to set appointment and friendly service. Service was done in timely manner and was in and out

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DealerRater Nov 14, 2025

Very personable workers, nice clean place to wait. Also kept you informed on how your repair was going.

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DealerRater Nov 10, 2025

I was very pleased as to how this dealership handled my interest in a vehicle that they had, a Frontier, which I had been researching for a while. Todd has been great to work with, and I also met and was able to talk to others at the dealership, and it was a very relaxing business deal. Small town nice, and willing to help!

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DealerRater Nov 2, 2025

Always a good experience at the service center. Pleasant, professional and helpful. Repair wait time is spot on.

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DealerRater Oct 31, 2025

Everyone was super helpful and knowledgeable. I would highly recommend them. I love my new Murano.

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DealerRater Oct 27, 2025

I'm very satisfied with the way they handled my "low battery power" issue on my 2023 Nissan Rogue. They provided me with a very nice loaner vehicle so I could still do my daily work and errands, until the battery was replaced and installed. Tanner Nissan's Service Center has ALWAYS been courteous to me, since I always bring my vehicle into them for regular oil changes and scheduled maintenance, as well!

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DealerRater Oct 19, 2025

Very pleased with service, it was fast and detailed. I would definitely be back again when I need service done on my truckl

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DealerRater Oct 18, 2025

Courteous, friendly and helpful staff at tge desk, and in tge shop. Easy to make appointments.

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DealerRater Oct 16, 2025

service dept was great everything was complete best time ever. Even got my new e-mail changed. thanks.

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DealerRater Oct 10, 2025

Service great. Sales misinformed us oil changes included for two years. This one was compensated

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DealerRater Oct 5, 2025

Garrick was very helpful and kept me informed the entire time. Their communication is good as well.

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DealerRater Oct 4, 2025

Completely all service as requested in a timely manner . Friendly and courteous service staff. Will return the o Tanner Nissan for service

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DealerRater Oct 2, 2025

Everyone was very helpful and informative. Good place to wait for my car. I’ll be bavk

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DealerRater Sep 22, 2025

Friendly & excellent service. Comfortable waiting room. Work done on a timely manner. Great follow up after service.

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DealerRater Sep 22, 2025

Very friendly, and helpful and kind. very pleasant to work with I only take my car there. And have always bought my car at Tanners.

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DealerRater Sep 21, 2025

Tanner Nissan always does a great job on my Nissan Pathfinder. This time it was replacing rear brakes.

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DealerRater Sep 19, 2025

Tanner Nissan is very knowledgeable and professional. I know my vehicle is in great hands.

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DealerRater Sep 13, 2025

Very friendly, helpful and kind. Answer all my questions professionally and timely. Always has my best interest in mind.

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DealerRater Sep 11, 2025

I didn't want to leave a review but you won't let up so I am taking away a star because of that.

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DealerRater Sep 10, 2025

Associate was very pleasant and work was done timely. No issues or concerns about my experience.

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DealerRater Sep 8, 2025

Friendly staff, honest work and they really treat their customers like family. I have always owned a nissan and will continue to do so.

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DealerRater Sep 7, 2025

Very attention oriented friendly and work well with you on a timely manner Thank you

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DealerRater Sep 7, 2025

We were so excited when we purchase our new 2024 pathfinder in June of last year to mainly use for vacations. At the time of purchase Dave and Todd were bending over backwards to make the sale, with Todd finishing up sale and and going over everything with us. while on vacation in South Dakota we had alot of trouble with the car, life threating ones. when I called Tanner Nissan to talked to Todd he acted like he didn't even know me. we couldn't even finish our vacation had to return home.. went to Tanners and didn't ... Read More

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DealerRater Sep 6, 2025

Scheduling an appointment was easy and quick. Diagnosed within one hour. A loaner was provided and car was done 3 days early. Great service and great communication with me! Five stars!

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DealerRater Sep 5, 2025

The guys at Tanner Nissan are always great! The service was convenient and costs effective. My brakes were making a terrible noise, and its fixed!!!

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DealerRater Aug 30, 2025

The staff is always friendly and knowledgeable, work was performed below estimate. Which was a welcome surprise.

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DealerRater Aug 29, 2025

Maxwell thoroughly explained what was going to be done as I checked in, and reiterated what had been done as I checked out. He also answered a couple of questions I asked of him in a very understandable manner.

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DealerRater Aug 23, 2025

Todd was great!! Showed and explained to me everything I needed to know about the vehicle I bought.

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DealerRater Aug 22, 2025

Great customer service. Fast and reliable service every time. Very accommodating with getting in and if you need a loaner car.

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DealerRater Aug 21, 2025

Friendly people,good service aknowledegable people .they let you know what you need for services. I like the free car wash.

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DealerRater Aug 20, 2025

I had a great experience working with Todd Swedberg and the team. They made the leasing process very easy and enjoyable!

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DealerRater Aug 10, 2025

The service team at Tanner Motors is always eager to help fix up my vehicle!

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DealerRater Aug 5, 2025

It was a great experience. Todd was awesome and the finance guy Chad was great to work with. Very good

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DealerRater Aug 2, 2025

Always good service and pleasant staff to work with. Called for last minute service and they were able to accommodate same day.

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DealerRater Aug 1, 2025

Liked the way they handled the sale. Every thing was ready when we arrived. Signed the paper work. Went over the car and on my way. 👍

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DealerRater Jul 31, 2025

Provided work done in estimated time and price I was quoted over phone. Did check all aspects of the car and everything checked out ok.

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DealerRater Jul 30, 2025

You should inform the customer of large charges for diagnosing issues before service. $154 was excessive for diagnosing an error code.

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DealerRater Jul 20, 2025

Super easy to work with. They made the process simple and were very knowledgeable about the vehicle I was looking for.

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DealerRater Jul 18, 2025

I have been very pleased with the way I have been treated by all the staff in the dealership and service department.

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DealerRater Jul 18, 2025

Prompt and courteous service alway friendly and goes over the work order and I never feel pressured when I called they get me in within a few days the service dept is first class

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DealerRater Jul 18, 2025

They always get me in fast. The customer service is great. Always have fixed the problem, very knowledgeable.

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620 West Washington St, Brainerd, MN, 56401
Tanner Nissan 46.3557124, -94.2204446.